Your phone, answered.
Our trained team takes orders in your restaurant’s name, in Kuwait and Egypt.
Call centre
Your calls, answered by people who know your menu.
Our trained team answers your calls and takes orders in your restaurant’s name. Orders land in your dashboard like any other, with Zyna AI behind them.
Fahad R.+965 9876 5432Order placed
Placed on this callKWD 12.750#1043
Waited12s
Duration2m 41s
Caller history3 orders
Answered · #1043Went to ZynaMissed
Call backCatch more phone orders,
even on your busiest night.
Calls become orders.
Every call ends as an order in your dashboard, or a note on the customer.
Hear every call.
Calls are recorded and sit next to the order.
Busy-night calls go to Zyna AI.
When every agent is busy, Zyna AI picks up.
Orders and complaints apart.
Callers choose from the first menu, and each call reaches the right team.
A trained team on your phone line,
taking orders in your name.
Trained on your brand
Agents take orders from your live menu, offers and delivery areas.
Orders, not messages
Agents enter the order during the call, and it reaches your kitchen like any website order.
Past orders, before hello
Past orders and addresses open when the call is answered.
More included
Call centre plans include loyalty, reviews, catering and the inboxes.
Built for groups
One team serves all your brands. Calls go to the team that knows the brand, in the order you set.
- Brands, teams and queues
- Orders or complaints from the first menu
- Calls and orders reported per brand
Every call on record
Calls are recorded and sit in your dashboard, so you can hear what was said.
- Call recordings
- Calls and orders in your dashboard
- Your live menu on the agent’s screen
Overflow handled
On the busiest nights, the calls your agents cannot take still get an answer.
- Overflow to Zyna AI
- Same menu, same order screen
- You see every call
Why restaurants switch to Zyda,
from what they use today.
What you use todayWhere it falls shortWith Zyda
Your own call centreSalaries, turnover and night shifts.A monthly fee. In Egypt, plus 3% of orders.
A general call centreThey take messages, not orders.Orders straight into your system.
Staff answering in the branchThe phone pulls them away from the kitchen and the counter.Your team cooks. We answer.
Works with the rest of Zyda
Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.
Answer more customers
Care to know your customers
What people ask us.
Where is it available?
In Kuwait and Egypt.
What does it cost?
A monthly fee, paid quarterly or yearly, for up to 1,000 calls a month. In Egypt, Ring adds a 3% commission on every order, website orders included. Larger volumes get a quote.
Can I see what agents said?
Yes. Every call and every order is in your dashboard.