Inbox

Every message and call. In one place.

WhatsApp and Instagram DMs in one shared inbox, and phone calls beside them in the same dashboard. Your whole team answers, and nothing gets lost on someone’s phone.

12 openAll chats
KKhaled M.Can I pick up from Hawally?Unassigned1m
SSara A.Zyna: We deliver to Salmiya.Zyna AI2m
NNoura S.Mona: Your order is ready.Mona1h
YYousef H.Zyna: Your order is on its way.Zyna AI3h
Fahad R.Call · order placed1:42

Answer every message and every call,

from one dashboard.

One number, the whole team.

Everyone answers WhatsApp from one shared inbox, and the app stays on your phone.

Instagram in the same place.

DMs land next to WhatsApp, with no Facebook Page needed.

Fewer missed calls.

Calls ring in your dashboard with the caller’s orders on screen, and every call is recorded.

See every promise.

Every conversation sits in one place, with who replied and what they said.

Let AI take the repeats.

Zyna AI answers menu, price and hours questions in the same inbox.

One inbox for the whole team,

on the number customers already know.

WhatsApp, done properly

The official WhatsApp Business Platform. Keep the WhatsApp app on your phone, on the same number.

Instagram DMs

Reply to Instagram messages from the same inbox. No Facebook Page needed.

The caller, on screen

When the phone rings, the caller’s record opens with recent orders and addresses.

One team

Everyone answers from one shared inbox, and you can see who replied.

Take the order on the call

Staff take the order on the same screen the call opens, and every call is recorded.

  • Screen pop with the caller’s record
  • Orders entered on the call screen
  • Call recordings

Zyna AI when you are busy

Zyna AI answers the questions your team gets all day, takes orders, and hands the rest to your staff.

  • Menu, prices, areas, hours
  • Orders with a payment link
  • Handover with the conversation so far

Why restaurants switch to Zyda,

from what they use today.

What you use todayWhere it falls shortWith Zyda
The WhatsApp Business appOne phone, one person, and no orders.A shared inbox on the same number.
A phone systemCalls only, with no customer, no menu and no order.The caller’s record and the order on one screen.
A tool for each channelThree apps, and nobody sees the whole customer.WhatsApp, Instagram and calls in one dashboard.

Works with the rest of Zyda

Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.

Answer more customers

Zyna AI

Zyna AI answers inside the same inbox.

Learn more

Care to know your customers

Customer record

Every conversation belongs to a customer.

Learn more

Campaigns

Broadcasts go out from the same WhatsApp number.

Learn more

What people ask us.

Will I lose my WhatsApp number?

No. The app on your phone and the inbox share the same number.

Can several people answer?

Yes. The whole team works from one inbox.

Which countries have calls?

The calls inbox is available in Kuwait and Egypt.