Hear it first.
A private rating request after every order, on WhatsApp or SMS.
Reviews
Hear from every order.
After each order, customers are asked to rate it. Read every review in one inbox and see which branch needs attention.
Order rating4.7 128 ratings
Delivery rating4.4
Response rate31%
“The shawarma was hot and fresh. Fast delivery too.”Sara A. · 18 Oct
Hear from every customer,
before they post it anywhere else.
Spot the branch that slips.
Ratings over time and by branch show where to look.
A rating after every order,
and one place to answer them.
Asked at the right moment
A rating request after the order, on WhatsApp or SMS.
One inbox
Every review in one place, with the order it came from.
Insights
Ratings over time and by branch, so you fix the right thing.
Private first
Your own reviews come from every order, right after it arrives. Problems reach you before they reach Google.
- A request after every order
- Sent on WhatsApp or SMS
- Filter by branch
Why restaurants switch to Zyda,
from what they use today.
What you use todayWhere it falls shortWith Zyda
Google reviews onlyFew, late, and public.A private rating from every order.
Delivery-app ratingsThe app owns them, and you cannot reply.Your ratings, by order and by branch.
Asking on WhatsApp by handNobody has time, and nothing is counted.Sent and counted for you.
Works with the rest of Zyda
Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.
Deliver every promise
Care to know your customers
Operations & Zyda AI
Your dashboard alerts you to busy branches, items switched off and late orders.
Learn moreWhat people ask us.
Will asking invite complaints?
Customers complain anyway. Better to you, early, than on Google.