Delivery

Delivered when you said it would be.

Dispatch your own drivers, or in Kuwait send orders to our courier network. Every order carries a promised time, and your dashboard shows which branches deliver on time.

On time86.4%Timed: 312 of 358 deliveries
Average delivery38 min
Median delivery35 min
Average accept2.4 min
BranchDeliveriesOn time
Salmiya16489.2%36 min
Hawally12184.6%40 min
Jabriya7383.3%39 min

Deliver on time, and see it branch by branch,

with your drivers or ours.

Your orders, your customers.

Deliver with your own drivers, or in Kuwait with our courier network.

On time, branch by branch.

Every order carries its promised time, and your dashboard shows on-time for each branch.

Busy branch, no cancellation.

Orders move to the next branch whose zone covers the address.

Couriers when you need them.

In Kuwait, compare each courier’s price and pickup time before you book.

Fees customers accept.

Set fees per zone, with fees above what customers accept flagged for you.

Fewer “where is it?” calls.

Live order pages, app and SMS updates, and Zyna AI on WhatsApp.

Every delivery tracked,

from the kitchen to the door.

Courier network in Kuwait

Armada, Verdi, Wiyak, Katch and Do Delivery on one account. No fleet to hire.

Your own drivers

Assign deliveries to your drivers from the dashboard.

A promise on every order

The time you promise at checkout stays on the order, so on-time is measured honestly.

Where is my order?

Customers follow the order on its page and get app notifications. On WhatsApp, Zyna AI answers.

Five couriers, one account

In Kuwait, send any order to Armada, Verdi, Wiyak, Katch or Do Delivery from the same screen. See each courier's pickup time, delivery fee and customer rating side by side, or let Zyda choose for you, by the fastest pickup or the lowest cost.

  • Pickup time, fee and rating side by side
  • Automatic choice: fastest pickup or lowest cost
  • Armada, Verdi, Wiyak, Katch, Do Delivery

No wallets to top up

You never prepay couriers. Each delivery is paid automatically, and only once it is confirmed delivered.

  • No courier wallets
  • Deducted automatically
  • Only after confirmed delivery

On time, branch by branch

Your dashboard shows how many orders arrived on time at each branch, and flags the ones running late today.

  • Overdue 10 minutes after the promise
  • On-time rate in your dashboard
  • Late orders flagged as they happen

When a branch is busy

Delivery orders go to another branch whose zone covers the address. The customer sees which branch is delivering.

  • Backup branches per zone
  • Busy mode and close for today
  • Customers told who delivers

Orders for later, within limits

Take delivery orders for later in the time windows you choose, several a day, each with its own order limit, so the kitchen and drivers are never overbooked. Block dates and set a last-order time.

  • Several time windows a day, each with a limit
  • Daily busy times, set once
  • Blocked dates and a last-order time

Fees customers accept

Set fees and minimum orders per zone. Your dashboard flags any zone above what customers accept, and suggests a better one.

  • Fees and minimum orders per zone
  • Couriers you already use, connected

Promises from real drive times

Promised times per zone come from each branch’s drive times, so the promise matches the road.

  • Drive time from every branch
  • Promised time per zone
  • Fee and minimum advice per zone

Why restaurants switch to Zyda,

from what they use today.

What you use todayWhere it falls shortWith Zyda
Delivery appsThey deliver, and they keep the customer.Your orders, delivered your way.
Driver WhatsApp groupsNo promise, no tracking, no record of who was late.A promised time and on-time per branch.
A single courier appOne courier, and no view across branches.Your drivers and several couriers in one place.

Works with the rest of Zyda

Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.

Deliver every promise

Operations & Zyda AI

Your dashboard shows on-time and busy branches.

Learn more

Care to know your customers

Reviews

Customers rate the delivery as well as the food.

Learn more

Answer more customers

Inbox

Customers ask about their order in the same inbox.

Learn more

What people ask us.

What should I charge for delivery in Kuwait?

We recommend 0.250 in your branch’s own area and 0.500 elsewhere.

Can I use my drivers and couriers together?

Yes. In Kuwait you can dispatch your own drivers and send orders to the courier network.

What does it cost?

A small fee per order. Ask us for your country’s rates.