Every channel, one customer.
Matched by phone number across website, app, WhatsApp, calls and POS.
Customer record
Every customer. One record.
Orders, chats, calls, reviews and points on one page per customer. Know your regulars, see who stopped ordering, and bring them back.
Sara A.+965 9876 5432Champions
Total salesKWD 246.750
Total orders19
Last order2 hours ago
First order3 Mar 2026
WalletKWD 2.000
Loyalty points340 points
Know every customer,
across every channel they use.
Know your regulars.
See when they order, what they order and how often.
Catch them before they leave.
Lapsed customers land in their own group, ready for a win-back.
“The usual”, on screen.
Past orders and addresses open when the call is answered.
One record per customer,
built from every order and conversation.
One profile per customer
Matched by phone number across your website, app, WhatsApp and calls.
Habits
When they order, what they order, and how often.
Segments
New, regular and lapsed customers, ready for a campaign.
Yours
Your customers belong to you, not to an app.
From a name to a regular
See first orders, repeat orders and the customers who stopped. Send each group the right message.
- Profiles with orders and spend
- Habits by time and item
- Segments for campaigns and rewards
Every conversation on the customer
Chats, calls and reviews sit on the customer page next to their orders. Instagram customers join their profile once they share a phone number.
- WhatsApp and Instagram chats
- Calls and recordings
- Reviews and ratings
Why restaurants switch to Zyda,
from what they use today.
What you use todayWhere it falls shortWith Zyda
Delivery appsThey keep the customer list. You get an order number.Every customer is yours.
Sales CRMsBuilt for sales teams, with no orders and no menu.Built around orders.
SpreadsheetsOut of date the day they are made.Updated with every order.
Works with the rest of Zyda
Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.
Care to know your customers
Answer more customers
What people ask us.
Is the data mine?
Yes. Your customers are yours.
Do delivery-app customers show up?
Only orders that come through Zyda: your website, app, WhatsApp, calls and POS.