Pickup & curbside

Order ahead. Skip the queue.

Customers order before they arrive and collect when it is ready, at the counter or from their car.

Pickup orders1,248 ↑ +12%31% of all orders
Pickup salesKWD 6,842.500
Average orderKWD 5.483
Curbside share25%
BranchReady timeService
Salmiya20 minBoth
Hawally–Pickup only
Jabriya15 minCurbside only
Mishref–Off
Last 30 days, against the 30 before

Serve the rush faster,

at the counter or at the car.

Skip the queue.

Customers order ahead, pay online and collect when it is ready.

Brought to the car.

Customers tap “I’m here”, and your team brings the order out.

Ready on time.

Prep times per item tell the kitchen when to start.

Paid before they arrive.

Pickup orders come in online, paid, with the name and the time on them.

Pause when it is busy.

Pause pickup at one branch, or close it for the day, in one tap.

Order ahead, done properly,

at every branch.

Order ahead

Customers choose a branch and a time, today or a later day, and pay before they arrive.

Curbside

Customers tap “I’m here” with their car details, and your team gets an alert to bring it out.

Ready on time

Prep times for each item help the kitchen start at the right moment.

Each branch, its own hours

Pickup follows each branch’s opening hours and busy status.

Busy? Say so

Pause pickup at one branch, close for the rest of the day, or set a busy time that repeats every day. Customers see it right away.

  • Pause per branch
  • Close for today
  • Daily busy times, set once

Orders for later, within limits

Take orders for later in the time windows you choose, several a day, each with its own order limit. Block the dates you are closed, set a last-order time, and choose which payment methods each order type takes.

  • Several time windows a day, each with a limit
  • Blocked dates and a last-order time
  • Payment methods per order type

Why restaurants switch to Zyda,

from what they use today.

What you use todayWhere it falls shortWith Zyda
Pickup through a delivery appYou still pay the app’s commission.Pickup on your own website and app.
Phone ordersNo payment upfront, and mistakes in names and times.Paid online, with the time on the order.
The walk-in queueCustomers who see the line walk away.Order ahead and skip it.

Works with the rest of Zyda

Your website, inbox, rewards and delivery share one customer list, one order screen and one menu.

Satisfy every craving

Website & app

Customers order ahead on your website and app.

Learn more

Care to know your customers

Loyalty

Every pickup earns points.

Learn more

Deliver every promise

Operations & Zyda AI

Pickup orders show on the same order screen.

Learn more

What people ask us.

Do customers pay before they arrive?

They can pay online at checkout, so the handover takes seconds.

Does curbside need extra hardware?

No. It runs on the order screen you already use.