A point-of-sale (POS) is a system that allows businesses to accept payments from customers for goods and services in person or online. It's a combination of hardware and software that accepts payments, prints receipts, and tracks sales.
Restaurant POS systems can either be cloud-based, meaning they operate remotely on the internet, or in-house-server-based, meaning they operate on an on-location server.
POS systems have evolved over the years. They have gone from being unaffordable to affordable and from providing only paper receipts with little information about customers' orders and payment details to providing mountains of customer data, recording sales information, and tracking inventory.
Nowadays, POS systems offer additional features such as third-party integrations, giving you access to delivery services, loyalty programs, consumer-targeted marketing campaigns, and many more.
But, with so many POS companies to choose from, how can you decide which one will efficiently satisfy your business needs?
1. Foodics
2. NCR's Aloha Restaurant POS System
3. Micros
4. Odoo
7. Tcpos
8. Sapaad
9. Touche POS
Foodics POS is an all-inclusive restaurant management solution. Foodics was established in 2014 and headquartered in Saudi Arabia, with offices in Egypt, Kuwait, and the UAE. It serves over 22,000+ restaurants in more than 17 countries.
This POS system is compatible with various platforms and is available in English, Arabic, and French. It is a one-stop shop for Food & Beverage businesses that helps manage all operations from orders to inventory on one platform.
Foodics's POS system offers numerous features, some of which include the following:
Foodics clients include big names in the hospitality sector, such as Little Caesars, Freshii, Starbucks Coffee, Buffalo wings & rings, Cinnabon, Galitos, The Crepe café, KLC Virtual restaurants, Burgerizzr, and Eric Kayser.
Foodics supports all food businesses – coffee shops, local pizzerias, cloud kitchens, kiosks, food trucks, multi branches, and fine dining restaurants. It also serves businesses like laundromats, barbershops, florists, and small groceries.
Foodics offers various packages to accommodate the needs and size of any business. They can be paid either monthly or annually.
Foodics POS continues to receive glowing reviews from satisfied customers, some of which include:
"It is an excellent and complete software. All absolutely everything in one system, allows you to manage all aspects of your restaurant. It has a great application that helps you in every way, very easy and very practical." Fernando O, g2
"you can have all the things you need to give an excelent service in one software." Alexander R., Capterra
This company was founded in 1884 and today is one of the leading POS software providers. NCR's Aloha restaurant POS system is one of the many products of NCR Corporation – a tech company based in Atlanta, GA.
The POS system gives you everything you need to manage your restaurant's operations successfully. NCR's Aloha restaurant POS system is currently available in Saudi Arabia.
Aloha restaurant POS system is an easy-to-use platform that makes digital ordering a breeze. Its core features include the following:
The Aloha POS solution is used by over 100,000 restaurants worldwide to drive sustainable growth, create memorable guest experiences and run their operations. Restaurant owners can choose from two solutions – Aloha Cloud and Aloha Essentials.
The Aloha Cloud package suits restaurants interested in a simple cloud-based solution. However, The Aloha Essentials package is ideal for restaurants that want a more robust POS system with on-premise and off-premise restaurant management capabilities.
Therefore each package comes with specific features according to business needs. There are also optional add-ons like online ordering, gift cards, business intelligence, and advanced reporting, among many others.
Many prominent corporations in the F&B industry currently employ the Aloha POS system, including Firehouse Subs, Chipotle Mexican Grill, Montana Grill, and many more.
NCR Aloha POS offers trial/premium subscriptions with paid plans starting from $99.00/month. NCR Aloha POS doesn't offer free plans, but a trial allows you to try the solution before opting for a paid subscription.
Of course, there are optional add-ons that you can include in your package for a small fee.
"Love that I can manage various aspects of my business-from point of sale, to inventory, and everything in between- via a single platform" Trishna P., Capterra
"The system is easy to manage and navigate. I always get the correct numbers and that is the important part of POS. I clear the lines at the store very quickly and customers love it." Leilani H, g2
Oracle MICROS POS (Simphony) is a popular solution in the hospitality industry, especially with restaurants. As a global leader in POS hardware, software, open integrations, and innovation, Oracle MICROS maintains a 40-year tradition of excellence in consultation and support services for its cloud-based and on-premise POS customers.
Micros POS is available in 180+ countries, including the MENA region.
Simphony POS for restaurants has gained a reputation as a reliable POS software offering peerless solutions. With Simphony POS, ordering is intuitive, kitchen communication is instant, and updates to daily specials, menu details, and personalized promotions are delivered to each touchpoint automatically. It's compatible with almost all devices – PCs, laptops, and hand-held devices.
Features include the following:
Micros POS clients include famous names like Dunkin' Brands, Starbucks, TGI Fridays, MAX Burgers, Outback Steakhouse, and hotel chains like Scandic Hotels.
Its clientele is spread across various industrial sectors, e.g., hospitality, Food & Beverage, and retail. This POS software is widely used to optimize operations in bars, casinos, stadiums, arenas, and transportation hubs like cruise ships, not to mention retail stores.
The prices vary depending on the size of the restaurant and are as follows:
"The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze" Christian, Softwareadvice
"The POS layout is very well setup for ease of use, the wording and descriptions are simple and easy to understand for all our staff members" Marlon M., Capterra
Odoo was founded in February 2005 in Belgium by Fabien Pinckaers, the CEO. Odoo is an innovative POS system designed to unleash your restaurant's growth potential. Odoo's global headquarters are in Utah, the USA, with branches in the Middle East (Dubai), India, Canada, Australia, Singapore, and New Zealand, among other countries.
Here are some of Odoo's clients; Nor Noyau (a luxury chocolate supply company) in Kuwait, MS Standard (cookware manufacturing business) in Egypt, Abuba Steak (a restaurant) in Indonesia, and Coffee Selection (restaurant) in UAE.
Odoo business software has gained popularity across various industries like mining, retail, real estate, manufacturing, logistics, etc.
Odoo packages depend on the number of users, the apps you pick for your business, the extra integrations your business needs, your hosting type, and the implementation service. App prices start from $20 per month, while the additional integrations cost between $12 and $32.
"The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support." Nabin, Softwareadvice
"Feature rich, expandable multipurpose POS" Jacqui L, g2
Founded in 2001 by Steven Rolfe and Nick Williams, pointOne had one aim, to develop and deliver innovative EPoS solutions and tools, all backed up by outstanding support and project delivery.
Some of pointOne EPos's clients include CAMINO, Pizza Union, Simmons Bars, and The Lucky Onion, among many others.
The company has positioned itself as a market leader and ePOS specialist in the past two decades. It serves players in various hospitality sub-sectors, e.g., casual dining, quick service, take-away, hotels, coffee shops, multi-site operators, theaters, pubs, and bars.
"Such speedy help: efficient and ensuring they get everything how you want it to be. Nothing is too much trouble or takes too much time. This is the most straight-forward system I have used and makes reports ridiculously easy to get just what you want and need. Brilliant system; brilliant service." Jo W., nicelocal.co.uk
"We have used PointOne for our EPOS since 2014 and they have been great! Any problems are always solved quickly by the support team and nothing is ever too much trouble. Thank you guys!" Owen T., nicelocal.co.uk
Founded in 2018 and headquartered in Dubai, UAE, Iiko's Syrve is a cloud-based restaurant POS system that facilitates many business functions and is the POS system of choice for over 45,000 Food & Beverage companies worldwide.
The following features allow restaurant owners to save time, eliminate errors & inefficiencies, increase precision & productivity, and speed up all processes for scalability.
Syrve POS'S clients include famous local and global large restaurant chains and small businesses, such as Papa John's, Dunkin' Donuts, Carl's Jr., Cinnabon, Baskin-Robbins, and Auntie Anne's, among others.
Syrve is a subscription-based POS system that requires users to subscribe monthly to access its services. The company offers three packages which are SyrveStart, SyrvePro, and SyrveEnterprise.
"It was really easy to learn how to work in that program for our staff. The bookkeeping documents are also suitable for us" Alena, Softwareadvice.
TCPOS was developed in 2004. Now, it's a multifunctional POS system whose main selling points are ease of use and customizability. It's the brainchild of the Zucchetti Group, which was founded in 1978 and headquartered in Lodi, Italy. The company operates via an assistance network comprising over 1100 locations in Europe, the Americas, and the MENA region.
TCPOS's core strategy is to translate point-of-sale data into a flexible point-of-service to enhance the customer experience online, in-store, and mobile.
TCPOS iCore POS has several features that make it the best option for players in the hospitality industry. These features include
TCPOS's clients include Costa Coffee, Kneipp, Eataly, and Novae Restauration, among many others.
TCPOS caters to various markets, such as retail, restaurants & hotels, travel, stadiums, and entertainment. Examples include Lagardere Travel Retail, Insel Gruppe, Studierendenwerk, and Kantonsspital St. Gallen.
Sapaad is a leading SaaS (Software as a Service) company that offers powerful cloud-based POS and business management systems. It was founded in 2015, and its headquarters are currently in Singapore, with field offices in The US, The UAE, and India.
Sapaad's all-in-one cloud-based restaurant POS system provides you with everything you need to manage your entire restaurant on one platform. Its features include the following:
Sapaad's POS has an extensive client list, including Johnny Rockets, Sumo Sushi & Bento, Chili's, Häagen-Dazs, Entrecôte Café de Paris, and many more.
This restaurant POS offers an affordable pay-as-you-go model to restaurants worldwide. A standard Sapaad POS subscription for one outlet begins at US$53.99 per month (billed annually); for two outlets, the price is US$96.99. You can choose the add-ons you want for Inventory, CRM, Online Ordering, and Loyalty.
"Very easy to use and no special training required to learn Sappad. It is a fully integrated and a fully automatic system. Compact and very user friendly. Service provided by Sappad is excellent." User in Food & Beverages, g2.
"We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations. They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes." Shafeer, Softwareadvice.
Touche is a smart technology POS system for single and multi-chain food and beverage players in the hospitality industry. The parent company Prologic First was founded in 1997 and is headquartered in Gurgaon, New Delhi, India. It has offices in The UAE, Qatar, Saudi Arabia, India, and the UK.
Touche is currently the POS of choice for over 2000 businesses in the hospitality sector across 38 countries.
Its list of clients includes notable names like Trader Vic's, Wagamama, Foo Asian Tapas, Radisson Blu, Emporio, Habtoor Grand Resorts, and Armani, to mention a few.
"Excellent Application for my Restaurant. helped me lot. Very nice rich reporting" Anil, Softwaresuggest
"time saver" Mahesh Mahajan, Techjockey
The MENA region is one of the fastest-growing markets for restaurants, here are nine more POS systems that can power your business.
And, whether your business does quick-serve, dine-in, takeout, or fine-dining, there will always be a pressing need for POS systems to streamline your operations, raise productivity and increase profits.
The challenge is picking the POS system that best suits your business needs. You just need to determine your search parameters, such as your business's size, budget, target audience, and which features are priorities for your business. After that, you will be well on your way to enjoying higher ROIs, smoother operations, and overall success.
And in today's digital world, it is essential to be available online. Restaurants should integrate their POS with their online ordering platform to ensure having all their offline and online data connected in one place. There are so many ways to receive orders online, but they're not equally rewarding. Finding out what works best for your restaurant depends on its maturity as a business and the size of its operations. We have created a guide with the best online channels for selling food to help you get started.
Contact Zyda today and discover how our solutions can help you stand out and succeed in the competitive online food market.