Ring
Call center to online ordering service
Receive customers on the phone. Transform their manual orders to digital in one place.
Orders since launch mid-2022
Likelihood in making an order (comparing to traditional online ordering)
Accelerate your digital transformation with a cloud-based call center.
Adopt the only call center that will boost your online ordering.
Rely on food ordering expert agents.
Hire agents that understand your hungry customers.
- Well-trained ready-to-start shared agents
- Specialization in food and beverage ordering
Scale up and control your costs.
Grow with Ring’s scalable operational capacity and stay in control of your costs.
- Operational scalability up to +300 agents.
- Choice between shared or dedicated agents
- IVR conversion to online ordering
Relieve your operational burden.
All-inclusive dashboard for order management and sales analytics.
- Manual ordering to record call center orders on Zyda's dashboard
- Sales analytics and user behavior reports
- Sales analytics per branch and for every ordering mode (e.g., delivery vs. pickup)
- Weekly and monthly performance monitoring reports
- Managing up to 25 locations
- Pass on telecom costs
Delight your customers with the best experience.
Maintain the highest levels of satisfaction for your customers that still prefer to reach out on the phone.
- Order complaints handling
- Unlimited vouchers that can be sent through the call center
- Courtesy call after orders
