At Zyda.com, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Last updated: 16 June 2026.

Information We Collect

• Personal Information: Name, email address, phone number, and payment information.
• Usage Data: Information on how you use our site, including IP addresses, browser types, and pages visited.

How We Use Your Information

• To Provide Services: To process your orders and manage your account.
• To Improve Our Services: To understand how you use our site and to enhance your experience.
• To Communicate: To send you updates, promotional materials, and respond to your inquiries.

Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who assist us in providing our services.
• Legal Requirements: When required by law or to protect our rights.

Facebook/Meta Platform Integration

When a restaurant connects its Facebook Page, Instagram account, or Messenger to Zyda through the Facebook Business Extension, we access — with the merchant's authorization — the merchant's public profile, business email, and the Facebook and Instagram business assets and product catalog needed to enable an "Order Food" action and to synchronize the merchant's menu. We also use the Meta Conversions API to send order and event data (such as order value and hashed customer contact identifiers like email and phone number) to Meta on the merchant's behalf, to measure and improve advertising performance. We use this data solely to provide and improve these features and do not sell it. All Facebook and Meta data is handled in accordance with the Meta Platform Terms and Developer Policies. A merchant can disconnect this integration at any time from the Zyda dashboard, which stops any further data sharing with Meta.

Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it. Data shared with Meta through the Facebook Business Extension or Conversions API is also subject to Meta's own retention policies.

Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Correct any inaccuracies in your data.
• Deletion: Request the deletion of your personal information.

Requesting Deletion of Your Data

To request deletion of your personal information — including any data obtained through our Facebook/Meta integration — email us at support@zyda.com with the subject line "Data Deletion Request." We will verify your identity and delete the requested data within 30 days, except where we are required to retain it by law. You may also disconnect the Facebook Business Extension at any time from your dashboard to revoke Meta-related data access.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at support@zyda.com.

By using Zyda.com, you agree to this privacy policy. Thank you for trusting us with your information.